This dual qualification Certificate IV in Ageing Support (CHC43015) and Certificate IV in Competitive Systems and Practices (MSS40316) is suitable for staff already working in residential aged care and would like to enhance their knowledge and skills in this space. This course is designed to educate staff in process flow, problem solving, critical thinking and change management. The Ageing Support component will teach you how to support the wellbeing and independence of the elderly, and recognise each client’s needs.